Privacy policy
ECLIPSE Company
Last Updated: June 1, 2024
At ECLIPSE & Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.eclipse-atelier.com and make a purchase. By using our site, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you visit or make a purchase on our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit card details, PayPal, etc.)
- Purchase history
- IP address
- Browser type and version
- Time zone setting
- Plug-in types and versions
- Operating system and platform
1.2 Non-Personal Information
We may also collect non-personal information such as:
- Information about your interactions with our website
- Usage data
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your order, account, or customer service inquiries
- To improve our website, products, and services
- To personalize your experience
- To send you promotional offers and updates (you can opt-out at any time)
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers (e.g., payment processors, shipping companies) to facilitate transactions and delivery
- Legal authorities if required by law
- Business partners for marketing purposes, only with your consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You can request correction of inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your personal information.
- Restriction: You can request to restrict the processing of your data.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal information based on legitimate interests, direct marketing, or profiling.
To exercise any of these rights, please contact us at customercare@eclipse-atelier.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and improve its functionality. You can manage your cookie preferences through your browser settings.
8. International Data Transfers
As we operate internationally, your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws different from those of your country. We ensure that your data is protected in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ECLIPSE & Company
Email: customercare@eclipse-atelier.com
Address : Rue des Eaux-Vives 116, 1207 Genève, Switzerland